The colors of the canvas may differ from the ones you see in your screen. This is due to the settings of each screen. As a result, the possibility to recall the order and return the products from the “Canvas” category refers to bad condition or damage of the product, or shipping of a different canvas’ design from the one you have chosen.

The return from this category, which includes a differentiation in colors or a small- under 10% differentiation on dimensions, or a small- under 10% differentiation in the pattern, is not possible.

The customer is surcharged for the shipping or the return cost of the order. Moreover, www.kantokorniza.com withholds the flat tax amount of 4,90€, as an administrative surcharge in order to cover the amount of money it took from the service providers that are involved in the transaction( cash on delivery cost, Banks, credit cards).

When a customer has completed the order and has paid the amount online, by credit card, bank deposition or Paypal, then the order is considered to be fixed and cannot be cancelled.  Exclusively, only if kantokorniza.com has not yet proceeded with the production, then the order can be cancelled. In this case, there has to be a confirmation of cancellation by email or phone. After that, www.i-gallery.gr proceeds to the return of the amount of money paid but it withholds the flat tax amount of 4,90€, as an administrative surcharge in order to cover the amount of money it took from the service providers that are involved in the transaction(Banks & credit cards).

Frames and natural pinewood stretcher bars are available in 3-metre sticks and are cut in the dimensions you have chosen after the order is completed. The colors of the frames may differ from the ones you see in your screen. This is due to the settings of each screen. As a result, the possibility to recall the order and return the products from the “Frames” category refers to bad condition or damage of the product, or shipping of a different canvas’ design from the one you have chosen.

Concerning the return of the stretcher bars, it is available only after damage which has occured during the transfer of the product, or shipment of a product with the wrong dimensions in relation to your order.

The return from this category, which includes a differentiation in colors or a small- under 10% differentiation on dimensions, or a small- under 10% differentiation in the pattern, is not possible.

The customer is surcharged for the shipping or the return cost of the order. Moreover, www.kantokorniza.com withholds the flat tax amount of 4,90€, as an administrative surcharge in order to cover the amount of money it took from the service providers that are involved in the transaction( cash on delivery cost, Banks, credit cards).

When a customer has completed the order and has paid the amount online, by credit card, bank deposition or Paypal, then the order is considered to be fixed and cannot be cancelled.  Exclusively, only if kantokorniza.com has not yet proceeded with the production, then the order can be cancelled. In this case, there has to be a confirmation of cancellation by email or phone. After that, www.i-gallery.gr proceeds to the return of the amount of money paid but it withholds the flat tax amount of 4,90€, as an administrative surcharge in order to cover the amount of money it took from the service providers that are involved in the transaction(Banks & credit cards).

The matboards are engraved and cut after the customer’s order.The colors of the matboards may differ from the ones you see in your screen. This is due to the settings of each screen. As a result, the possibility to recall the order and return the products from the “Matboards” category refers to bad condition or damage of the product, or shipping of a different matboard from the one you have chosen.

The return from this category, which includes a differentiation in colors or a small- under 10% differentiation on dimensions, or a small- under 10% differentiation in the pattern, is not possible.

The customer is surcharged for the shipping or the return cost of the order. Moreover, www.kantokorniza.com withholds the flat tax amount of 4,90€, as an administrative surcharge in order to cover the amount of money it took from the service providers that are involved in the transaction( cash on delivery cost, Banks, credit cards).

When a customer has completed the order and has paid the amount online, by credit card, bank deposition or Paypal, then the order is considered to be fixed and cannot be cancelled.  Exclusively, only if kantokorniza.com has not yet proceeded with the production, then the order can be cancelled. In this case, there has to be a confirmation of cancellation by email or phone. After that, www.i-gallery.gr proceeds to the return of the amount of money paid but it withholds the flat tax amount of 4,90€, as an administrative surcharge in order to cover the amount of money it took from the service providers that are involved in the transaction(Banks & credit cards).